If you do not wish the subscription to be renewed on the terms set out in the Renewal Notice, we must receive a cancellation request by email from you at least 10 days before the relevant Renewal Date (“Cancellation Deadline”) notifying us this is the case, by following this link and completing the resulting form. (or such email address as we may notify you from time to time) (a “Cancellation Request”). We will use our reasonable endeavours to review your Cancellation Request to assess whether the same has been properly served on or before the Cancellation Deadline and notify you in writing of the outcome of our review within 3 business days of our receipt of your Cancellation Request.  If you do not hear from us in writing, please contact your Account Manager or email customerservices@exerciseprescriber.com. The Subscription Period will only come to an end when we have sent to you written confirmation that this is the case and you shall remain liable to pay us the relevant proportion of the Renewal Fees for any use you make of the Online Services and Materials after the expiry of the Initial Period (or Renewal Period as the case may be). If you fail to send us a Cancellation Request on or before the Cancellation Deadline, then your subscription will automatically renew upon the terms set out in the Renewal Notice and you will be liable to pay us the relevant Renewal Fee. Proof of sending this notification is not proof of receipt by us.